+62 851 8840 1525
Accounts, deposits, withdrawals, complaints. The only channel we use for anything involving money.
Official notice
Trust & safety
Impersonation is the single biggest risk players face in this market — bigger than any bet. This page lists every channel we operate, how to spot a fake, what we hold about you, and exactly how to escalate when something goes wrong.
Channel register
The only three channels we operate
Anything else using our name — another number, a second Telegram group, a lookalike Instagram page, a different brand — is not connected to this desk.
Telegram
@Lotus365screenshotchannel
Read-only updates and payout screenshots. We never ask for money or details here.
@lotus365bookself
Public page carrying the same contact number as this site. Useful as a cross-check.
We never contact you first. If a message arrives out of the blue claiming to be LOTUS 365 — offering a bonus, demanding a “verification fee”, asking for an OTP, or pointing you at a new payment account — it is a fake. Do not reply. Come back to this page, use the number listed here, and send us the impostor’s number so we can warn other players.
Six signs you are talking to a fake
- They messaged you first, without you contacting anyone.
- They ask for an OTP, UPI PIN, card CVV or your password.
- They want a fee to open, verify, unlock or release something.
- The payment account changes, or is in a name you cannot check.
- They promise a guaranteed win, a fixed match or inside information.
- They pressure you to decide now, before you can check anything.
What to do about it
- Stop replying. Do not send money, screenshots of OTPs, or documents.
- Open this page fresh and compare the number character by character.
- Report the account to us on WhatsApp — send the number or the handle.
- Report it inside the app you were contacted in, so it gets taken down.
- If you already sent money, tell your bank immediately, then tell us.
Your information
What this website holds about you
Short answer: nothing. The long answer is worth reading anyway.
No accounts, no database
There is no signup form and no server behind this site. The contact form composes a WhatsApp message in your browser and hands it to you — it never posts anywhere.
What the desk keeps
Only what you send in the chat, and only for as long as it is needed to run your account and meet the platform’s own requirements.
What we never ask for
OTPs, UPI PINs, card CVVs, net-banking passwords or your account password. There is no legitimate reason for anyone to want these.
Full detail in our privacy policy and terms of use.
Complaints
The escalation ladder, with timelines
Published so you can hold us to it. If we miss a step, say so in the same chat.
Send it with COMPLAINT
Start the WhatsApp message with the word COMPLAINT. That pulls it out of the normal queue and in front of the shift lead, not the person you were already speaking to.
Acknowledged within 1 hour
You get a human reply confirming we have it and who is handling it. If money is involved, send the amount, the time and the UTR or reference number.
Answered within 24 hours
A real answer, not a holding message: what happened, what we are doing, and when it will be resolved. If it was our mistake, we say so plainly.
If we cannot fix it
Some things are outside the desk — a bank rail that is down, a rule set by the platform. We tell you that directly rather than stalling, and we tell you what your options are.
Fair play
The rules we hold ourselves to
- No tips, ever. We do not sell predictions, “sure shots” or fixed-match access, and we will tell you plainly that nobody can guarantee a win.
- No pressure to deposit. We are not paid a cut of your losses, so we have no reason to push you past what you planned to spend.
- Limits honoured immediately. Deposit caps, cooling-off and permanent self-exclusion are applied the same day, without a reason and without a retention pitch.
- 18+ enforced. We confirm age before opening an account and close any account we find to be under 18.
- Your call on legality. Several Indian states prohibit online betting. We ask you to confirm it is lawful where you are, and we will not help you work around that.
If gambling has stopped being a game, tell us. We will close the account rather than keep it open, and point you to a free confidential helpline. See responsible gaming.
18+ only
Check us before you trust us
Every claim on this page is testable in one WhatsApp message. Send it.